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List of Subprocessors
Below is a list of subprocessors we work with and the purpose for why we use their services.
Sub-processor Services Details Location GDPR/Security Documentation
Amazon.com, Inc. (AWS) Cloud hosting Stores or processes user uploads, figures created in BioRender, thumbnails USA External Link
Atlassian, Inc (Jira Software, Confluence) Product development, project management, company knowledge management Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Datadog, Inc. Service monitoring, analytics Stores or processes personal information, including name, email USA External Link
Formagrid, Inc. (Airtable) Customer support stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Functional Software Inc. (Sentry.io) Error tracking Stores or processes personal information, including name, email USA External Link
Gong.io Inc. Business analytics Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Google LLC. Internal & customer communication, storage, analytics Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Guru Technologies, Inc Knowledge management Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Hubspot Inc. Business analytics Stores or processes personal information, including name, email, employment information (title, organization USA External Link
Intercom, Inc. Customer support Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Mailgun Technologies, Inc. Customer communication Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Mixpanel Product analytics Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
MongoDB, Inc. Database services Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Peaberry Software, Inc. (customer.io) Customer communication Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Salesforce.com, Inc. (Heroku) Cloud hosting Stores or processes personal information, including name, email, employment information (title, organization), illustrations USA External Link
Slack Technologies, Inc. Internal communication Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Stripe, Inc. Payments Stores or processes payment information, including credit card, name, address, and email USA External Link
The Rocket Science Group LLC d/b/a Mailchimp Customer communication Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
Twilio Inc. (SendGrid) Analytics Stores or processes personal information, including name, email, employment information (title, organization) USA External Link
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